Outage in Wix

Unable to Access Live Sites in Brazil

Resolved Major
August 13, 2025 - Started 2 months ago - Lasted about 4 hours
Official incident page

Incident Report

We are currently investigating this issue.
Components affected
Wix Site Loading

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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 08/14/2025 03:27AM

The site loading issue affecting users in Brazil has resolved itself. Sites are now loading normally. No further action is required. We will continue monitoring to ensure stability.

INVESTIGATING 2 months ago - at 08/14/2025 02:47AM

The issue affecting site loading in Brazil appears to have resolved itself. Sites are now loading normally. We will continue monitoring for the next 15 minutes before closing the incident.

INVESTIGATING 2 months ago - at 08/14/2025 02:22AM

We are still investigating this issue on our end.
As a possible workaround: Try typing the full site address including: "https://www" or "www"

INVESTIGATING 2 months ago - at 08/14/2025 01:50AM

We are still investigating this issue on our end.
As a possible workaround: Try typing the full site address including: "https://www"
Please still check with your ISPs to ensure you are not being blocked.

INVESTIGATING 2 months ago - at 08/14/2025 01:41AM

We are still investigating this issue on our end.
As a possible workaround: Try typing the full site address including: "https://www"
Please still check with your ISPs to ensure you are not being blocked.

INVESTIGATING 2 months ago - at 08/14/2025 01:25AM

We are still investigating this issue on our end.
As a possible workaround: Try typing the full site address including: "https://www"
Please still check with your ISPs to ensure you are not being blocked.

INVESTIGATING 2 months ago - at 08/14/2025 01:13AM

We are still investigating this issue on our end.
As a possible workaround: Try typing the full site address including: "https://www"
Please still check with your ISPs to ensure you are not being blocked.

INVESTIGATING 2 months ago - at 08/14/2025 01:05AM

We are still investigating this issue on our end. This seems to be affecting users on Vivo and Claro NET primarily.
If you are affected, please contact your ISP and confirm if they are not blocking access.

INVESTIGATING 2 months ago - at 08/14/2025 12:55AM

We are still investigating this issue on our end. This seems to be affecting users on Vivo and Claro NET primarily.
If you are affected, please contact your ISP and confirm if they are not blocking access.

INVESTIGATING 2 months ago - at 08/14/2025 12:48AM

We are investigating this issue. This seems to be affecting users on Vivo and Claro NET primarily.
If you are affected, please contact your ISP and confirm if they are not blocking access.

INVESTIGATING 2 months ago - at 08/14/2025 12:48AM

We are continuing to investigate this issue.

INVESTIGATING 2 months ago - at 08/14/2025 12:41AM

We are investigating this issue. This seems to be affecting users on Vivo and Claro NET primarily.
If you are affected, please contact your ISP and confirm if they are not blocking access.

INVESTIGATING 2 months ago - at 08/14/2025 12:39AM

We are investigating this issue. This seems to be affecting users on Vivo and Claro NET primarily.

INVESTIGATING 2 months ago - at 08/14/2025 12:32AM

We are continuing to investigate this issue.

INVESTIGATING 2 months ago - at 08/14/2025 12:11AM

We are continuing to investigate this issue.

INVESTIGATING 2 months ago - at 08/14/2025 12:01AM

We are currently investigating this issue.

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