Outage in Wix

Live Sites Not Loading For Some of Sky Broadband Users In UK

Resolved Minor
September 15, 2025 - Started about 1 month ago - Lasted about 3 hours
Official incident page

Incident Report

We've received reports that some users on Sky Broadband in UK are having trouble loading Wix sites. The issue appears to be with the internet service provider itself, not with Wix. While we investigate, we recommend contacting Sky's support team directly for assistance. You can also try switching to a different internet connection, such as your mobile phone's data, to access your site.
Components affected
Wix Site Loading
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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 09/15/2025 03:41PM

This incident has been resolved.

MONITORING about 1 month ago - at 09/15/2025 03:25PM

We stopped receiving complaints regarding this matter. In case you are still experiencing the issue, please reach out to Sky's support team directly for assistance.

IDENTIFIED about 1 month ago - at 09/15/2025 12:25PM

We are continuing to investigate on our side. In the meantime, please make sure to contact Sky's support team directly for assistance.

IDENTIFIED about 1 month ago - at 09/15/2025 12:19PM

We've received reports that some users on Sky Broadband in UK are having trouble loading Wix sites. The issue appears to be with the internet service provider itself, not with Wix.

While we investigate, we recommend contacting Sky's support team directly for assistance. You can also try switching to a different internet connection, such as your mobile phone's data, to access your site.

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