Outage in Wix

MONITORING: SMS Delivery Delays on Twilio Side

Resolved Minor

September 01, 2026 - Started 19 days ago - Lasted about 6 hours
Official incident page

Incident Report

Summary AI Generated

SMS delivery delays on Wix were caused by an incident on Twilio's side, affecting Sign-In, Email Marketing, Subscriber Registration, Automations, and Business Phone Number services for approximately 5.8 hours. Wix monitored the situation as delivery issues gradually decreased before full resolution. The incident was fully resolved with no further impact to Wix services.

We've identified that issues with SMS Deliverability are related to incident on Twilio side. Please refer to Twilio for additional information: https://status.twilio.com/

Components affected

Wix Sign-In Wix Automations Wix Email Marketing Wix Business Phone Number Wix Subscriber Registration

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Latest Updates ( sorted recent to last )

RESOLVED 19 days ago - at 09/01/2026 02:55PM

Issue with SMS Delivery Delays on Twilio side is resolved, and is no longer impacting Wix services.

Please refer to Twilio Status Page for additional information: https://status.twilio.com/

MONITORING 19 days ago - at 09/01/2026 11:07AM

We're seeing a decreased number of issues with SMS Deliverability that are related to incident on Twilio side.
In case you still experience issues, please refer to Twilio for additional information: https://status.twilio.com/

MONITORING 19 days ago - at 09/01/2026 10:38AM

IDENTIFIED 19 days ago - at 09/01/2026 09:10AM

We've identified that issues with SMS Deliverability are related to incident on Twilio side.

Please refer to Twilio for additional information: https://status.twilio.com/

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