An upstream AWS EC2 API issue in the us-east-1 region caused delays in Wiz's backend processing and portal search functionality for 3.1 hours. Users experienced delays in data updates, search results, notifications, automation triggers, and data synchronization due to impacted asynchronous queue processing. The incident was resolved after AWS fixed the infrastructure issue and Wiz confirmed service recovery.
This incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are monitoring an upstream AWS infrastructure issue and portal searches, affecting the us-east-1 region. AWS has reported an EC2 API issue, and we are tracking updates on the AWS Health Dashboard: https://health.aws.amazon.com/health/status
At this stage, the main customer impact appears to be delays in asynchronous queue processing. As a result, some actions may be delayed or degraded, including notifications, automation triggers, and data synchronization.
AWS has indicated recovery is in progress, and our team is continuing to monitor queue health and overall service recovery.
We will provide another update once service health has stabilized.
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