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Outage in Wolters Kluwer Belgium

Case creation not working

Resolved Minor
October 30, 2025 - Started 4 months ago - Lasted about 1 hour
Official incident page

Incident Report

We’re currently experiencing an issue where case creation is failing. This is impacting our customers, as they are unable to submit or escalate issues through the usual channels. We're actively investigating and will provide updates as soon as possible.

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Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 10/30/2025 10:29AM

Customers can now create cases again. The issue is no longer blocking, but we are continuing to investigate the root cause.

INVESTIGATING 4 months ago - at 10/30/2025 09:06AM

We’re currently experiencing an issue where case creation is failing. This is impacting our customers, as they are unable to submit or escalate issues through the usual channels.
We're actively investigating and will provide updates as soon as possible.

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