Adsolut Annual Accounts and Adsolut Personal Tax are not accessible

The issue was already resolved earlier, and monitoring confirms that everything is running smoothly behind the scenes. No new problems have been detected.
If the issue still appears (due to cached data), we recommend checking the guide on our Known Issues page, following the steps outlined there.
If that doesn’t help, feel free to open a new case so we can investigate further.
Thank you for your patience while we monitored the situation.

We’re seeing that things are working again for most users. However, In some cases, the issue may still persist. Normally, this should be resolved during the day. In the worst case, it might take until tomorrow morning (30/09) (11:00 CEST), as the cache on some servers needs time to clear and refresh.

A workaround is available in the guide listed on our Known Issues page.

If the workaround doesn’t resolve the issue, one of our team members will follow up individually and investigate further together with your IT contact.

So, If you're still experiencing problems, please don’t hesitate to create a new case or reach out to us directly.

The issue has been identified, and services should now be operational again.

Please note that the fix may take some time to fully apply for certain clients.
We expect everything to be working properly within approximately 1 hour, by 12:00 CEST.

Thank you for your patience.

We are continuing to investigate this issue.

Currently, our cloud applications Adsolut Annual Accounts and Adsolut Personal Tax are not accessible. Our development department is working on a solution with the highest priority.