Outage in Wolters Kluwer Belgium

Problem logging in to Adsolut.com and the Support portal.

Resolved Major

September 29, 2025 - Started 6 months ago - Lasted about 7 hours
Official incident page

Incident Report

We have noticed that in certain situations, there is a glitch when you try to log in to our website Adsolut.com and the Support portal. Our technical department is looking for a solution. We apologise for the inconvenience.

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Latest Updates ( sorted recent to last )

RESOLVED 6 months ago - at 09/29/2025 02:41PM

We're closing this issue, as a separate incident has been created that covers the same problem and some more.

MONITORING 6 months ago - at 09/29/2025 09:00AM

The issue has been identified, and services should now be operational again.

Please note that the fix may take some time to fully apply for certain clients.
We expect everything to be working properly within approximately 1 hour, by 12:00 CEST.

Thank you for your patience.

INVESTIGATING 6 months ago - at 09/29/2025 08:08AM

We are continuing to investigate this issue.

INVESTIGATING 6 months ago - at 09/29/2025 07:37AM

Latest Wolters Kluwer Belgium outages

Technical issue on my.Adsolut.com - 3 months ago

500 Internal Server Error on my.adsolut.com and underlying apps - 4 months ago

Multifactor authentication mails not sent - 4 months ago

Cloudflare issues - 4 months ago

Case creation not working - 5 months ago

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