Outage in WordPress VIP
Brief service interruption in DFW data center
Resolved Minor
July 12, 2026 - Started 14 days ago
- Lasted about 3 hours
Incident Report
Summary AI Generated
On July 12, 2026, two database nodes in WordPress VIP's DFW data center experienced issues that caused elevated error rates and slower response times across two windows (13:15–13:45 UTC and 14:08–14:20 UTC), affecting only sites whose primary database resided on the impacted nodes. Write and dynamic (uncached) requests bore the brunt of the impact, while cached and read-only traffic remained largely unaffected. In both cases, databases automatically failed over to healthy replicas to restore service; the VIP Dashboard and CLI also experienced a brief disruption from 13:15–13:35 UTC before being fully restored.
On July 12, 2026, a subset of sites hosted in our DFW data center experienced two brief, isolated periods of elevated error rates and increased response times, caused by an issue affecting two database nodes. Impact was limited to sites whose primary database resided on an affected node:
- 13:15–13:45 UTC — sites with a primary on the first node
- 14:08–14:20 UTC — sites with a primary on the second node
In both cases, databases automatically failed over to healthy replicas and the affected sites recovered. Cached and read-only traffic was largely unaffected; impact was concentrated on write and dynamic (uncached) requests.
The API that powers the VIP Dashboard was also affected between 13:15 and 13:35 UTC, during which some dashboard actions, and the VIP CLI, may have been temporarily unavailable. Dashboard functionality was fully restored by 13:35 UTC.
Components affected
WordPress VIP DashboardTrusted by 1,000+ teams
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