Outage in Workable

Workable Video Interviews incident

Resolved Major

November 03, 2023 - Started about 2 years ago - Lasted 3 days
Official incident page

Incident Report

We are facing an ongoing issue with one of our video providers (https://www.cloudflarestatus.com/). Customers using this premium feature will see: - Playback of video interviews not working - Video Interviews stuck as pending, as the video questions haven't been sent to candidates - Newly completed video interviews do not appear in the Workable account We are sorry for the disruption! We will be posting updates under this incident on our status page.

Components affected

Workable Video Interviews

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Latest Updates ( sorted recent to last )

RESOLVED about 2 years ago - at 11/06/2023 11:17AM

This incident has been resolved.

MONITORING about 2 years ago - at 11/03/2023 05:05PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 2 years ago - at 11/03/2023 11:05AM

We are facing an ongoing issue with one of our video providers (https://www.cloudflarestatus.com/). Customers using this premium feature will see:

- Playback of video interviews not working
- Video Interviews stuck as pending, as the video questions haven't been sent to candidates
- Newly completed video interviews do not appear in the Workable account

We are sorry for the disruption! We will be posting updates under this incident on our status page.

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