Outage in Workable

E-Signature service disruption

Resolved Major

August 04, 2025 - Started 6 months ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently experiencing a service disruption with the e-signature functionality. Users may encounter errors when sending, approving, signing, or updating e-signature templates. This issue affects e-signature workflows, including Offer Letters and employee signatures. We are actively investigating and working with our provider to resolve the issue. Updates will be shared as they become available here: https://status.hellosign.com/incidents/hlf6fghp1h8b

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Latest Updates ( sorted recent to last )

RESOLVED 6 months ago - at 08/04/2025 02:42PM

This incident has been resolved.

IDENTIFIED 6 months ago - at 08/04/2025 12:19PM

We are currently experiencing a service disruption with the e-signature functionality. Users may encounter errors when sending, approving, signing, or updating e-signature templates. This issue affects e-signature workflows, including Offer Letters and employee signatures.

We are actively investigating and working with our provider to resolve the issue. Updates will be shared as they become available here: https://status.hellosign.com/incidents/hlf6fghp1h8b

Latest Workable outages

Offer letter signatures not working as expected - 20 days ago

Application availability issues - about 2 months ago

Reports experiencing delays - 3 months ago

Calendar sync and meeting link issues - 3 months ago

E-signature service disruption - 4 months ago

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