WorkOS experienced elevated SSO errors affecting a small subset of AuthKit SSO customers, who encountered sign-on failures including redirect loops during authentication. Standalone SSO API users were unaffected throughout the incident. A fix was identified, deployed, and confirmed resolved within approximately 2 hours.
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The issue has been resolved.
The fix has deployed, we are monitoring systems to verify the impact is fully mitigated
We have identified the issue and are deploying a fix. AuthKit SSO sign-on remains partially degraded for a small subset of customers; standalone SSO continues to be unaffected. We'll share another update once the fix has fully rolled out.
The issue affects a small set of customers using Authkit SSO. The standalone SSO API remains unaffected, we have corrected that here on the status page
We have identifed an issue causing a small subset of Authkit SSO customers to experience errors during sign-on. A fix is being prepared.
It appears some users may be experiencing a redirect loop during sign-on, we are narrowing in on a cause
We're investigating an increase in Single Sign-On errors. We will share an update as soon as possible.
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