VM Connectivity Issues – Azure East US

Microsoft has shared below update on the ongoing Azure platform incident impacting Virtual Machines and Virtual Machine Scale Sets in the East US region.

CURRENT STATUS:

We detected this issue through automated monitoring after identifying an unusual drop in service success rates. The issue was caused by a recent change, and rollback actions are in progress across availability zones (AZs). Customers may begin to see recovery if using resources in AZ03, with Availability Zone 01 currently in progress. Please refer to this documentation to understand the logical to physical availability zone mapping for your subscription.

However, there is no confirmed estimated time for full resolution at this moment.

The next update will be shared within the next 60 minutes, or as events warrant.

Current Status:

At this time, no new update has been received from Microsoft beyond their previous communication. The incident remains under investigation on their side.

We are continuing to monitor the situation closely and are tracking customer impact, which currently includes multiple reported cases of virtual desktop connectivity issues and VM accessibility failures.

Next Update:
We will provide an update as soon as Microsoft shares further information or once there is any material change in status.

Microsoft has shared an update on the ongoing Azure platform incident impacting Virtual Machines and Virtual Machine Scale Sets in the East US region.

Microsoft identified the issue through automated monitoring, which detected an unusual increase in failures within the service supporting virtual machine operations in East US. Microsoft is currently investigating the underlying cause and is actively working toward mitigation.
Current Status:
The issue remains in progress and under investigation by Microsoft. Customers may continue to experience VM connectivity or access issues in East US, and related impact may also be seen in East Asia.
Microsoft indicated that the next update will be shared within approximately 60 minutes, or sooner if there are meaningful developments.
Workspot continues to monitor the situation closely and will provide further updates as new information becomes available from Microsoft.

Update from the Microsoft:

Service: Virtual Machine Scale Sets, Virtual Machines

Region: East US, East Asia

Impact Statement: Starting at 11:39 UTC on 24 Apr 2026, a subset of customers using Virtual Machines and Virtual Machine Scale Sets in East US may experience issues with resources hosted in this region.

Current Status:  We are aware of this issue and are actively investigating. The next update will be provided as events warrant.
IMPACTED SERVICE(S) AND REGION(S):
Service Name Region
Virtual Machine Scale Sets -->East US
Virtual Machines --> East Asia

Impact Statement: Starting at 11:39 UTC on 24 Apr 2026, a subset of customers using Virtual Machines and Virtual Machine Scale Sets in East US may experience issues with resources hosted in this region.

Current Status: We are aware of this issue and are actively investigating. The next update will be provided as events warrant.
IMPACTED SERVICE(S) AND REGION(S):
Service Name Region
Virtual Machine Scale Sets -->East US
Virtual Machines --> East Asia

Workspot has identified an issue affecting accessibility of virtual desktops hosted in the Azure East US region.

Microsoft has confirmed an ongoing Azure platform incident impacting a subset of Virtual Machines and Virtual Machine Scale Sets in this region. As a result, some customers may experience loss of network connectivity or inability to access their VMs.

This Azure incident aligns with the connectivity issues currently being observed.

Workspot is monitoring the situation closely and is in communication with Microsoft regarding the incident status. We will provide updates as they become available.