Outage in Workvivo

Service Disruption - Workvivo UAE (.me) AWS Region Only

Resolved Minor

March 02, 2026 - Started 4 days ago - Lasted about 11 hours
Official incident page

Incident Report

Summary AI Generated

Workvivo experienced an 11.4-hour service disruption affecting all UAE region services (.me domain) due to an AWS UAE (me-central-1) outage, impacting web applications, mobile apps, login, email delivery, search, notifications, and other core services. EU and US regions remained fully operational throughout the incident. The issue was resolved after AWS completed remediation efforts, with a failover option to the EU1 region offered to UAE customers as a temporary workaround during the outage.

AWS UAE (me-central-1) is currently experiencing an outage, impacting our .me UAE region services. EU and US regions remain fully operational with no observed impact. Our teams are monitoring closely and implementing mitigation where feasible while assessing business impact and ETA.

Components affected

Workvivo Web Application Workvivo Login / Single Sign On Workvivo Email Delivery Workvivo Search Workvivo Mobile Applications Workvivo Push Notifications Workvivo Desktop Applications Workvivo Analytics Workvivo API Services Workvivo CDN Workvivo Worker Services

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Latest Updates ( sorted recent to last )

RESOLVED 3 days ago - at 03/02/2026 07:55PM

This incident has been resolved.

MONITORING 3 days ago - at 03/02/2026 06:28PM

We are continuing to monitor the situation closely while working with AWS UAE toward full remediation. As a contingency, a failover option to the EU1 region is in place for UAE-hosted customers if required. Customers who wish to proceed with failover can coordinate with their CSM.

INVESTIGATING 3 days ago - at 03/02/2026 02:53PM

We are continuing to monitor the situation closely. As a workaround, UAE-hosted customers can be failed over to the EU1 region. Please reach out to your CSM if you would like to proceed with this option.

INVESTIGATING 3 days ago - at 03/02/2026 12:19PM

We are continuing to work closely with AWS as they progress remediation efforts in the UAE (me-central-1) region and will keep customers updated as soon as we have new information.

INVESTIGATING 4 days ago - at 03/02/2026 08:35AM

AWS UAE (me-central-1) is currently experiencing an outage, impacting our .me UAE region services.

EU and US regions remain fully operational with no observed impact.

Our teams are monitoring closely and implementing mitigation where feasible while assessing business impact and ETA.

Latest Workvivo outages

Service Disruption - Workvivo UAE (.me) AWS Region Only - 2 days ago

Workvivo Application - activity feed issue affecting users - about 1 month ago

Workvivo Application - intermittent outage affecting users - 5 months ago

Workvivo Application - posting issue affecting users in EU1 Region - 8 months ago

Workvivo Application - outage affecting users in EU Region - over 1 year ago

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