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Outage in Worldline

Worldline Payment Platform perturbation

Resolved Minor
November 23, 2025 - Started 4 months ago - Lasted about 1 hour
Official incident page

Incident Report

We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform. A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions. An update will be provided shortly. We sincerely regret any potential inconvenience and appreciate your understanding and patience.
Components affected
Worldline CMI Worldline Direct Client API Worldline Lloyd Worldline Banque Postale Worldline M&S Bank Worldline MyPerformance Worldline Aurora Worldline iDEAL Worldline Facilipay Worldline TWINT Worldline Intersolve Worldline LCL Worldline Limonetik Worldline Nexi Worldline Chase Paymentech Worldline SBSA Worldline Crédit du Nord Worldline M&S Credit Card Worldline Crédit Mutuel, CIC, BECM Worldline Caisse d’Epargne Worldline PayPal Worldline Unicre Worldline M&S Budget Card Worldline First Data (Merchant Solutions) Worldline Santander Worldline UOB Worldline Westpac Worldline Wirecard AG Worldline Barclays Worldline Cetelem Worldline Diners Club Worldline AliPay Worldline EPS Worldline BNP Paribas Worldline Spirit Of Cadeau Worldline Carte bancaire Worldline DirectLink API's Worldline Banque Populaire, Caisse d'Epargne, BRED Worldline Ikano Worldline JCB Worldline Paysafecard Worldline Europabank Worldline European Merchant Services (EMS) Worldline PostFinance E-finance Worldline Sofinco Worldline Global Payments Worldline HSBC Worldline BS Payone Worldline Trésor Public - Banque de France Worldline Bambora Worldline e-Terminal Worldline Belfius Direct Net Worldline FlexCheckout Worldline M&S Debit Card Worldline COFIDIS Worldline Cofinoga Worldline Multibanco Worldline Concardis Worldline Elavon Worldline Evo Payments Worldline PostFinance Card Worldline SEPA Direct Debit Worldline SIX Payment Services Worldline Société Générale Worldline Teller (Nets) Worldline Gift Cards Worldline Mastercard Worldline Caixa Catalunya Worldline Card Complete Worldline Cielo Worldline Maestro Worldline Direct Hosted Payment Pages Worldline Back Office Ogone Worldline La Caixa Worldline Paysquare BV Worldline PostFinance Worldline American Express Worldline Arkea Worldline VISA Worldline ING Worldline JCB Worldline Worldline WorldPay Worldline M&S Charge Card Worldline CBC / KBC Online Worldline Klarna Worldline PassES Worldline Giropay Worldline BNG Bank Worldline ANZ Bank Worldline Ecommerce Payment Pages Worldline DISCOVER Worldline Direct Hosted Tokenization Pages Worldline Fraud expert service Worldline Apple Pay Worldline Direct Server to server API Worldline AIB Worldline AIRPLUS Worldline ING Home'Pay Worldline Banco Sabadell Worldline Batch transaction processing Worldline Financial clearing and settlement service (Collect) Worldline SMB Merchant Portal Worldline Bancontact Worldline Crédit Agricole Worldline BNL Positivity Worldline BBVA

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Latest Updates ( sorted recent to last )
IDENTIFIED 4 months ago - at 11/23/2025 08:53PM

We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

An update will be provided shortly.

We sincerely regret any potential inconvenience and appreciate your understanding and patience.

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