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Outage in Worldline

Worldline Payment Platform perturbation

Resolved Minor
December 03, 2025 - Started 4 months ago - Lasted about 6 hours
Official incident page

Incident Report

We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform. A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions. An update will be provided shortly. We sincerely regret any potential inconvenience and appreciate your understanding and patience.
Components affected
Worldline Worldline Spirit Of Cadeau Worldline WorldPay Worldline MyPerformance Worldline CMI Worldline Gift Cards Worldline First Data (Merchant Solutions) Worldline Wirecard AG Worldline LCL Worldline JCB Worldline Paysafecard Worldline Ikano Worldline Card Complete Worldline Crédit du Nord Worldline HSBC Worldline Facilipay Worldline Nexi Worldline SEPA Direct Debit Worldline Bambora Worldline American Express Worldline Aurora Worldline Crédit Mutuel, CIC, BECM Worldline Diners Club Worldline PostFinance Card Worldline Multibanco Worldline Klarna Worldline Maestro Worldline Limonetik Worldline M&S Bank Worldline Caisse d’Epargne Worldline iDEAL Worldline Caixa Catalunya Worldline TWINT Worldline Intersolve Worldline JCB Worldline Teller (Nets) Worldline Trésor Public - Banque de France Worldline Unicre Worldline UOB Worldline Westpac Worldline Cetelem Worldline Direct Hosted Payment Pages Worldline BS Payone Worldline e-Terminal Worldline M&S Charge Card Worldline Elavon Worldline Cielo Worldline Paysquare BV Worldline Europabank Worldline FlexCheckout Worldline Société Générale Worldline PayPal Worldline Santander Worldline SIX Payment Services Worldline Mastercard Worldline M&S Budget Card Worldline BNP Paribas Worldline SBSA Worldline Global Payments Worldline COFIDIS Worldline Carte bancaire Worldline Banque Populaire, Caisse d'Epargne, BRED Worldline European Merchant Services (EMS) Worldline Sofinco Worldline La Caixa Worldline Chase Paymentech Worldline PostFinance E-finance Worldline EPS Worldline PostFinance Worldline M&S Credit Card Worldline Giropay Worldline Barclays Worldline Cofinoga Worldline Lloyd Worldline Evo Payments Worldline Concardis Worldline Banque Postale Worldline AliPay Worldline Back Office Ogone Worldline Direct Client API Worldline Arkea Worldline DirectLink API's Worldline M&S Debit Card Worldline VISA Worldline ING Worldline CBC / KBC Online Worldline PassES Worldline Belfius Direct Net Worldline BNL Positivity Worldline BBVA Worldline BNG Bank Worldline ANZ Bank Worldline Ecommerce Payment Pages Worldline DISCOVER Worldline Direct Hosted Tokenization Pages Worldline Fraud expert service Worldline Apple Pay Worldline Direct Server to server API Worldline AIB Worldline AIRPLUS Worldline ING Home'Pay Worldline Banco Sabadell Worldline Batch transaction processing Worldline Financial clearing and settlement service (Collect) Worldline SMB Merchant Portal Worldline Bancontact Worldline Crédit Agricole

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Latest Updates ( sorted recent to last )
IDENTIFIED 4 months ago - at 12/03/2025 01:55AM

We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

An update will be provided shortly.

We sincerely regret any potential inconvenience and appreciate your understanding and patience.

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