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Outage in Worldline

Worldline Payment Platform perturbation

Resolved Minor
December 03, 2025 - Started 2 months ago - Lasted about 6 hours
Official incident page

Incident Report

We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform. A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions. An update will be provided shortly. We sincerely regret any potential inconvenience and appreciate your understanding and patience.
Components affected
Worldline Fraud expert service Worldline AIRPLUS Worldline AIB Worldline Direct Server to server API Worldline SMB Merchant Portal Worldline AliPay Worldline ANZ Bank Worldline Direct Client API Worldline Back Office Ogone Worldline American Express Worldline Arkea Worldline Direct Hosted Payment Pages Worldline MyPerformance Worldline Aurora Worldline Apple Pay Worldline Direct Hosted Tokenization Pages Worldline Batch transaction processing Worldline Bancontact Worldline Banque Postale Worldline Financial clearing and settlement service (Collect) Worldline Bambora Worldline e-Terminal Worldline Belfius Direct Net Worldline Banco Sabadell Worldline Ecommerce Payment Pages Worldline Carte bancaire Worldline DirectLink API's Worldline Banque Populaire, Caisse d'Epargne, BRED Worldline CBC / KBC Online Worldline FlexCheckout Worldline Barclays Worldline Cetelem Worldline BBVA Worldline Diners Club Worldline DISCOVER Worldline BNG Bank Worldline BNL Positivity Worldline EPS Worldline BNP Paribas Worldline Facilipay Worldline BS Payone Worldline Gift Cards Worldline Caisse d’Epargne Worldline Giropay Worldline iDEAL Worldline Caixa Catalunya Worldline ING Home'Pay Worldline Card Complete Worldline JCB Worldline Cielo Worldline Klarna Worldline Maestro Worldline CMI Worldline Crédit du Nord Worldline M&S Budget Card Worldline Chase Paymentech Worldline M&S Charge Card Worldline Crédit Agricole Worldline M&S Credit Card Worldline Crédit Mutuel, CIC, BECM Worldline M&S Debit Card Worldline Mastercard Worldline COFIDIS Worldline Cofinoga Worldline Multibanco Worldline Concardis Worldline PassES Worldline PayPal Worldline Elavon Worldline Paysafecard Worldline Europabank Worldline European Merchant Services (EMS) Worldline PostFinance E-finance Worldline Evo Payments Worldline PostFinance Card Worldline First Data (Merchant Solutions) Worldline SEPA Direct Debit Worldline Sofinco Worldline Global Payments Worldline HSBC Worldline Ikano Worldline Spirit Of Cadeau Worldline TWINT Worldline Intersolve Worldline VISA Worldline ING Worldline JCB Worldline La Caixa Worldline LCL Worldline Limonetik Worldline Lloyd Worldline M&S Bank Worldline Nexi Worldline Paysquare BV Worldline PostFinance Worldline Santander Worldline SBSA Worldline SIX Payment Services Worldline Société Générale Worldline Teller (Nets) Worldline Trésor Public - Banque de France Worldline Unicre Worldline UOB Worldline Westpac Worldline Wirecard AG Worldline Worldline WorldPay

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Latest Updates ( sorted recent to last )
IDENTIFIED 2 months ago - at 12/03/2025 01:55AM

We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

An update will be provided shortly.

We sincerely regret any potential inconvenience and appreciate your understanding and patience.

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