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Outage in Worldline

Worldline Payment Platform perturbation

Resolved Minor
February 25, 2026 - Started about 2 months ago - Lasted about 6 hours
Official incident page

Incident Report

We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform. A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions. An update will be provided shortly. We sincerely regret any potential inconvenience and appreciate your understanding and patience.
Components affected
Worldline CBC / KBC Online Worldline Card Complete Worldline First Data (Merchant Solutions) Worldline Direct Client API Worldline Banque Postale Worldline Maestro Worldline JCB Worldline MyPerformance Worldline European Merchant Services (EMS) Worldline Sofinco Worldline Paysafecard Worldline Batch transaction processing Worldline TWINT Worldline e-Terminal Worldline Limonetik Worldline Global Payments Worldline Direct Server to server API Worldline Ikano Worldline JCB Worldline Klarna Worldline Paysquare BV Worldline M&S Bank Worldline LCL Worldline Financial clearing and settlement service (Collect) Worldline Fraud expert service Worldline Société Générale Worldline iDEAL Worldline AliPay Worldline SBSA Worldline SIX Payment Services Worldline Apple Pay Worldline Worldline Teller (Nets) Worldline Bancontact Worldline Crédit Mutuel, CIC, BECM Worldline Caixa Catalunya Worldline UOB Worldline SEPA Direct Debit Worldline Ecommerce Payment Pages Worldline AIB Worldline Belfius Direct Net Worldline Intersolve Worldline Cielo Worldline Nexi Worldline Barclays Worldline Westpac Worldline Santander Worldline SMB Merchant Portal Worldline Lloyd Worldline CMI Worldline Trésor Public - Banque de France Worldline VISA Worldline PostFinance Worldline Evo Payments Worldline AIRPLUS Worldline Direct Hosted Tokenization Pages Worldline Banque Populaire, Caisse d'Epargne, BRED Worldline FlexCheckout Worldline ING Home'Pay Worldline Crédit Agricole Worldline PayPal Worldline PostFinance E-finance Worldline Cofinoga Worldline Wirecard AG Worldline M&S Credit Card Worldline M&S Debit Card Worldline Cetelem Worldline ING Worldline Europabank Worldline Facilipay Worldline BS Payone Worldline Diners Club Worldline BNP Paribas Worldline La Caixa Worldline HSBC Worldline DISCOVER Worldline PassES Worldline Arkea Worldline Caisse d’Epargne Worldline Aurora Worldline BNL Positivity Worldline Spirit Of Cadeau Worldline ANZ Bank Worldline Giropay Worldline Concardis Worldline Chase Paymentech Worldline Mastercard Worldline M&S Budget Card Worldline COFIDIS Worldline M&S Charge Card Worldline Multibanco Worldline Carte bancaire Worldline Banco Sabadell Worldline Gift Cards Worldline Elavon Worldline Back Office Ogone Worldline EPS Worldline American Express Worldline BBVA Worldline Crédit du Nord Worldline PostFinance Card Worldline WorldPay Worldline BNG Bank Worldline DirectLink API's Worldline Bambora Worldline Direct Hosted Payment Pages Worldline Unicre

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IDENTIFIED about 2 months ago - at 02/25/2026 02:03PM

We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

An update will be provided shortly.

We sincerely regret any potential inconvenience and appreciate your understanding and patience.

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