Delayed settlements for La Poste France transactions

As we have already informed you, our systems have detected that the La Poste France transaction settlement file dated from 02/06/2026 (with transactions dated from 01/06/2026) has been rejected by the acquirer.

Most of the transactions were successfully resubmitted to the acquirer on Thursday, 04/06/2026. However, some of the resubmitted transactions might have been processed twice. We are working closely with the acquirer to resolve it, so that all double settlements are adjusted and corrected accordingly.

Thank you for your patience and we apologise for any inconvenience caused.

As we have already informed you, our systems have detected that the La Poste France transaction settlement file dated from 02/06/2026 (with transactions dated from 01/06/2026) has been rejected by the acquirer.

We are happy to confirm that most of the transactions were successfully resubmitted to the acquirer today (04/06/2026).

The proceeds of the transactions involved will be credited to your account 2 days later than usual.

The limited number of remaining transactions will be reposted and processed by the acquirer in the following days.

We apologise for any inconvenience caused.

Our systems have detected that the La Poste France transactions starting from 01/06/2026 have not been settled correctly.

Due to this, the funds associated with the transactions concerned will be credited to your account later than usual.

A dedicated team has been deployed to investigate the situation as a matter of urgency.

We will update you as soon as more information becomes available.

We regret any potential inconvenience and appreciate your understanding and patience.