Outage in Wowza

Wowza Account Interface UI 502 Error

Resolved Minor
June 13, 2023 - Started over 2 years ago - Lasted about 3 hours

Incident Report

Thank you for your patience. We have implemented a fix and are currently monitoring the result. We regret any inconvenience caused by this.
Components affected
Wowza Account Portal Wowza Forum Community Wowza ClearCaster Remote Manager Wowza Chat Wowza Shopping Cart Wowza Asset Management Wowza CDN on Fastly Wowza VOD Wowza Data: Historical Wowza Rest API Wowza Transcoder: Middle East Wowza User Interface Wowza Recording Wowza Transcoder: Americas Wowza Transcoder: Europe Wowza Stream Source Wowza Hosted / Embedded Player Wowza Transcoder: Asia Pacific Wowza Data: Near Real-Time
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Latest Updates ( sorted recent to last )
MONITORING over 2 years ago - at 06/13/2023 02:03PM

Thank you for your patience. We have implemented a fix and are currently monitoring the result.

We regret any inconvenience caused by this.

IDENTIFIED over 2 years ago - at 06/13/2023 12:12PM

There is an issue with the account authentication with Wowza. This affects all the user accounts trying to access Wowza Video or the Wowza account page. We have identified the issue and working on a fix.

Meanwhile, if you need any assistance please contact Support via support@wowza.com, and will look forward to assisting you.

INVESTIGATING over 2 years ago - at 06/13/2023 11:56AM

We are currently investigating this incident.

INVESTIGATING over 2 years ago - at 06/13/2023 11:44AM

We are currently investigating this incident.

We regret any inconvenience caused by this.

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