Outage in Wowza

Wowza Video Stream Targets CDN Playback Failure - Seeing 403 Responses for HLS u0026 DASH

Resolved Minor
October 31, 2023 - Started almost 2 years ago - Lasted about 3 hours

Incident Report

We have identified an issue with Wowza Video stream targets experiencing HLS u0026 DASH playback failure from Wowza CDN.When trying to play streams, players will fail with a HTTP 403 Responses.We are actively investigating the issue and will update this status tracker as we make progress.
Components affected
Wowza CDN on Fastly
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Latest Updates ( sorted recent to last )
INVESTIGATING almost 2 years ago - at 10/31/2023 12:53AM

We have identified an issue with Wowza Video stream targets experiencing HLS u0026 DASH playback failure from Wowza CDN.When trying to play streams, players will fail with a HTTP 403 Responses.We are actively investigating the issue and will update this status tracker as we make progress.

INVESTIGATING almost 2 years ago - at 10/31/2023 01:25AM

We have narrowed the impacted regions to Belgium, Germany, and Ireland.As a temporary workaround, neighboring unaffected regions may be used.

INVESTIGATING almost 2 years ago - at 10/31/2023 02:53AM

We continue to investigate this issue. We apologize for the inconvenience. Updates to follow as we progress toward a solution. Thank you for your patience.

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