Outage in Wowza
Incident with Wowza Video Transcoder/Live Streams failing to start.
Resolved Major
June 27, 2025 - Started 10 months ago
- Lasted 44 minutes
Incident Report
**We are actively investigating this issue.** _Known Impact_: This is preventing users from starting new live streams. We apologize for any inconvenience this may be causing; we will provide updates here as they become available.
Components affected
Wowza Transcoder: Middle East Wowza Transcoder: Americas Wowza Transcoder: Europe Wowza Transcoder: Asia PacificTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
INVESTIGATING
10 months ago - at 06/27/2025 02:06PM
**We are actively investigating this issue.** _Known Impact_: This is preventing users from starting new live streams. We apologize for any inconvenience this may be causing; we will provide updates here as they become available.
INVESTIGATING
10 months ago - at 06/27/2025 02:11PM
We continue to investigate this issue with transcoders not starting. Note: all existing transcoders are unaffected at this time. Updates to follow.
IDENTIFIED
10 months ago - at 06/27/2025 02:17PM
We have identified the issue and have deployed a fix. We will begin monitoring and will provide an update very soon.
MONITORING
10 months ago - at 06/27/2025 02:24PM
We implemented a fix and are currently monitoring the result. We see some regions starting up successfully. Not all are operational at this time. We are continuing to resolve this issue as quickly as possible. Thank you for your patience.
MONITORING
10 months ago - at 06/27/2025 02:36PM
We’ve implemented a fix and are currently monitoring its impact. Since 14:29 UTC, we’ve stopped seeing startup errors. We believe this issue is resolved and will monitor for another 10 minutes to ensure transcoder startup success.
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