Outage in Wufoo

Intermittent Issues Accessing Some Live Forms & Form Redirects

Resolved Major
December 03, 2024 - Started 5 months ago - Lasted 4 months
Official incident page

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Outage Details

We are currently investigating this issue.
Latest Updates ( sorted recent to last )
RESOLVED 22 days ago - at 04/09/2025 08:34PM

Due to issues outside of our control, support for the PayPal Website Payments Pro integration has since been removed. We continue to support PayPal Standard and PayPal Payflow Pro, along with several other vendors which you can find at https://help.surveymonkey.com/en/wufoo/integrations/#payments

MONITORING 5 months ago - at 12/05/2024 03:32AM

Resolved Issues in Wufoo
The following issues have been resolved, and these functionalities are now working correctly:
- Issues with embedded form redirects
- Issues with some form URL domains not redirecting
- Issues with Notification Emails
- Some forms returning blank pages when loading
- Errors with form editing
- Issues with the PayPal Standard integration

Ongoing Issue
We are still investigating a remaining issue affecting the PayPal Website Payments Pro integration.

MONITORING 5 months ago - at 12/04/2024 04:56PM

There are multiple areas of Wufoo experiencing issues at the moment, including:

- Issues with embedded form redirects
- Issues with some form URL domains not redirecting
- Issues related to the PayPal integration (Both PayPal Standard and PayPal Website Pro)
- Issues with Notification Emails

The team is actively working on each of these and we will be providing additional updates as we have them.

MONITORING 5 months ago - at 12/04/2024 12:01AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 5 months ago - at 12/03/2024 09:35PM

There are multiple areas of Wufoo experiencing issues at the moment, including:

- Some forms returning blank pages when loading
- Issues with embedded form redirects
- Issues related to the PayPal integration
- Errors with form editing

The team is working on each of these and we will be providing additional updates as we have them.

INVESTIGATING 5 months ago - at 12/03/2024 08:35PM

We are currently investigating this issue.

Latest Wufoo outages

Issues with logging in to Wufoo - about 1 year ago
Errors and slow performance - about 2 years ago
Production Outage - almost 3 years ago
Integration and Payments issues - over 3 years ago

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