Outage in Xactus

Delayed response time in Xactus360

Resolved Minor
September 25, 2024 - Started 3 months ago - Lasted 30 days
Official incident page

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Outage Details

We've detected slow response times within Xactus360. Our engineers are currently investigating the issue.
Components affected
Xactus 360
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 10/25/2024 11:01AM

This issue is resolved.

MONITORING 3 months ago - at 09/25/2024 06:59PM

Our engineering team implemented a fix to improve performance and we're monitoring the platform to ensure resolution. The "Recent Orders" function remains disabled, but Order Search remains available.

IDENTIFIED 3 months ago - at 09/25/2024 06:45PM

Our engineering team has identified the issue and is working on a fix. We've temporarily disabled the "Recent Orders" capability, but Order Search remains functional.

INVESTIGATING 3 months ago - at 09/25/2024 06:37PM

We've detected slow response times within Xactus360. Our engineers are currently investigating the issue.

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