Outage in Xactus

Intermittent errors with credit response files

Resolved Minor
December 16, 2024 - Started 5 days ago - Lasted about 3 hours
Official incident page

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Outage Details

We are investigating indications of intermittent failures logged for credit response files. The errors appear to have subsided. Root cause is being determined as we monitor for additional issues.
Components affected
Xactus 360
Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 12/16/2024 10:02PM

Credit response file behavior has been monitored for a period of time and found to be steady. This incident is being marked as resolved.

MONITORING 5 days ago - at 12/16/2024 06:56PM

We are investigating indications of intermittent failures logged for credit response files. The errors appear to have subsided. Root cause is being determined as we monitor for additional issues.

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