Outage in Xactus

Soft Pull Error Messages

Resolved Major
February 04, 2025 - Started 18 days ago - Lasted about 1 hour
Official incident page

Need to monitor Xactus outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Xactus, and never miss an outage again.
Start Free Trial

Outage Details

We have received reports of some clients observing errors in the Xactus360 web interface while submitting orders. Our teams are engaged and looking into the issue.
Components affected
Xactus 360
Latest Updates ( sorted recent to last )
RESOLVED 18 days ago - at 02/04/2025 08:02PM

This incident has been resolved.

IDENTIFIED 18 days ago - at 02/04/2025 07:25PM

Correction: This only impacts clients using LOS or MISMO via API.

The cause of the issue has been identified, and a change is being put in place now to correct the problem.

INVESTIGATING 18 days ago - at 02/04/2025 07:09PM

We have received reports of some clients observing errors in the Xactus360 web interface while submitting orders. Our teams are engaged and looking into the issue.

Don't be the last to know when your dependencies go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3746 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook