Outage in Xactus

Experian PPR Product is Down

Resolved Major
November 26, 2024 - Started 26 days ago - Lasted about 3 hours
Official incident page

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Outage Details

Clients attempting to order Experian PPR in Xactusphere are unable to complete their orders. We have identified the cause of the problem and are engaging relevant parties to implement a fix.
Latest Updates ( sorted recent to last )
RESOLVED 25 days ago - at 11/26/2024 08:45PM

This incident has been resolved.

MONITORING 25 days ago - at 11/26/2024 07:39PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 26 days ago - at 11/26/2024 06:12PM

We are continuing to work on a fix for this issue.

IDENTIFIED 26 days ago - at 11/26/2024 05:50PM

Clients attempting to order Experian PPR in Xactusphere are unable to complete their orders. We have identified the cause of the problem and are engaging relevant parties to implement a fix.

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