Outage in Xactus

Login Failures When Two Factor Authentication is Enabled

Resolved Major
May 22, 2025 - Started 7 days ago - Lasted about 3 hours
Official incident page

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Outage Details

Users may have experienced errors when attempting to log in. A potential cause has been identified and corrected. Xactus engineering staff is continuing to monitor for stability.
Components affected
Xactus 360
Latest Updates ( sorted recent to last )
RESOLVED 6 days ago - at 05/22/2025 05:52PM

A fix for this issue has been deployed to production and successfully tested and monitored.

MONITORING 7 days ago - at 05/22/2025 02:48PM

Users may have experienced errors when attempting to log in. A potential cause has been identified and corrected. Xactus engineering staff is continuing to monitor for stability.

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