Outage in Xactus
Five9 Cloud Services Degradation
Resolved Minor
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Outage Details
Five9 is working to resolve issues with their cloud services vendor (GCP). There is a possibility of longer than usual hold times and/or degraded call quality until this is resolved.
Components affected
Xactus Call CenterLatest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 06/12/2025 11:09PM
This incident has been resolved.
IDENTIFIED
2 days ago - at 06/12/2025 08:08PM
Five9 is working to resolve issues with their cloud services vendor (GCP). There is a possibility of longer than usual hold times and/or degraded call quality until this is resolved.
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