Outage in Xactus
Elevated Error Rates for Equifax
Resolved Minor
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Outage Details
We are investigating reports of elevated error rates for queries to Equifax.
Components affected
Xactus EquifaxLatest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 07/18/2025 05:06PM
This incident has been resolved.
MONITORING
about 1 month ago - at 07/18/2025 04:18PM
Error rates and response times have returned to normal. We will continue to monitor stability while we remain in contact with Equifax.
IDENTIFIED
about 1 month ago - at 07/18/2025 03:52PM
Equifax has acknowledged an ongoing, widespread outage. They have provided an incident ticket number INC3881479. Xactus staff remains in contact with Equifax and will provide an update once resolved.
INVESTIGATING
about 1 month ago - at 07/18/2025 03:29PM
We are investigating reports of elevated error rates for queries to Equifax.
Latest Xactus outages
Increased Rate of TransUnion Pull Failures - 11 days ago
Xactusphere Database Issue - 18 days ago
TransUnion Timeouts - 25 days ago
Loan Product Advisor Errors - about 1 month ago
Experian Refresh Reports Return a Subcode Error - about 1 month ago
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