Outage in Xactus

Equifax Errors

Resolved Major
November 21, 2025 - Started about 1 month ago - Lasted about 4 hours
Official incident page

Incident Report

We have observed an increase in error rates for credit pulls through Equifax. Xactus staff is engaging Equifax support for assistance.
Components affected
Xactus Equifax

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 11/22/2025 12:51AM

This incident has been resolved.

IDENTIFIED about 1 month ago - at 11/21/2025 10:25PM

Equifax has identified the issue. The impact is limited to soft pull requests. Equifax is implementing a fix.

IDENTIFIED about 1 month ago - at 11/21/2025 10:20PM

Equifax has identified the issue and is working to implement a fix.

INVESTIGATING about 1 month ago - at 11/21/2025 08:48PM

We have observed an increase in error rates for credit pulls through Equifax. Xactus staff is engaging Equifax support for assistance.

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