Outage in Xactus

Equifax Errors

Resolved Major

November 21, 2025 - Started 2 months ago - Lasted about 4 hours
Official incident page

Incident Report

We have observed an increase in error rates for credit pulls through Equifax. Xactus staff is engaging Equifax support for assistance.

Components affected

Xactus Equifax

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Latest Updates ( sorted recent to last )

RESOLVED 2 months ago - at 11/22/2025 12:51AM

This incident has been resolved.

IDENTIFIED 2 months ago - at 11/21/2025 10:25PM

Equifax has identified the issue. The impact is limited to soft pull requests. Equifax is implementing a fix.

IDENTIFIED 2 months ago - at 11/21/2025 10:20PM

Equifax has identified the issue and is working to implement a fix.

INVESTIGATING 2 months ago - at 11/21/2025 08:48PM

We have observed an increase in error rates for credit pulls through Equifax. Xactus staff is engaging Equifax support for assistance.

Latest Xactus outages

Microsoft 365 Service Disruption - 1 day ago

Equifax The Work Number (TWN) Verifications - 12 days ago

TransUnion Credit Request Errors - about 1 month ago

Experian Precise ID Service Interruption - about 2 months ago

TransUnion Credit Request Errors - 2 months ago

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