Outage in Xactus
Asset VerificationX (AccountChek) Reports Missing Intermittently
Resolved MinorIncident Report
An intermittent issue has been identified where completed AccountChek PDFs are not returning to Xactus360. For immediate access to a recently completed order, please email voe@xactus.com while we work to resolve.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 03/05/2026 07:21PM
AccountChek PDFs are now successfully returning to Xactus360 for all new orders.
If you need access to a completed order that was impacted during the disruption, please email voe@xactus.com while we complete the remaining remediation.
INVESTIGATING
about 2 months ago - at 03/04/2026 08:37PM
An intermittent issue has been identified where completed AccountChek PDFs are not returning to Xactus360. For immediate access to a recently completed order, please email voe@xactus.com while we work to resolve.
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