Outage in Xandr

Creative Audit Taking Longer Than 1 Business Day

Resolved Minor

April 14, 2025 - Started 11 days ago - Lasted 2 days
Official incident page

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Outage Details

We are currently investigating the following issue::

Component(s): Creative audit
Impact(s):
- Delays in creative audit times. Please ensure that your creatives are over SLA before submitting a ticket to our support team. If you are in need of an urgent audit, we encourage you to use our priority audit option
Not Impacted:
- Ad Serving
- Bidding
- UI
- API
Geolocation(s): Global (Global)

Status: We will provide an update as soon as more information is available. Thank you for your patience.

Latest Updates ( sorted recent to last )

RESOLVED 9 days ago - at 04/16/2025 03:04PM

The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

MONITORING 11 days ago - at 04/15/2025 12:25AM

We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.

INVESTIGATING 11 days ago - at 04/14/2025 04:56PM

We are currently investigating the following issue:: Component(s): Creative audit Impact(s): Delays in creative audit times. Please ensure that your creatives are over SLA before submitting a ticket to our support team. If you are in need of an urgent audit, we encourage you to use our priority audit option Not Impacted: Ad Serving Bidding UI API Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.

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