Outage in Xandr

LAX1 Data center Degradation

Resolved Minor
April 11, 2025 - Started 14 days ago - Lasted 1 day
Official incident page

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Outage Details

We are currently investigating the following issue::

  1. Component(s): Ad Serving, Bidding
  2. Impact(s):
    • Some calls to ib.adnxs.com failing
    • Decrease in requests sent to Bidder customers
  3. Not Impacted:
    • Other datacenters are not affected
  4. Geolocation(s): North America - West Coast (LAX1)

Status: We will provide an update as soon as more information is available. Thank you for your patience.

Latest Updates ( sorted recent to last )
RESOLVED 13 days ago - at 04/12/2025 09:20PM

The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

MONITORING 13 days ago - at 04/12/2025 09:44AM

We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.

IDENTIFIED 13 days ago - at 04/12/2025 09:44AM

We have identified the cause of the issue, and our engineers are actively working towards a resolution. We will provide an update as soon as possible. Thank you for your patience.

INVESTIGATING 14 days ago - at 04/11/2025 04:03PM

We are currently investigating the following issue:: Component(s): Ad Serving, Bidding Impact(s): Some calls to ib.adnxs.com failing Decrease in requests sent to Bidder customers Not Impacted: Other datacenters are not affected Geolocation(s): North America - West Coast (LAX1) Status: We will provide an update as soon as more information is available. Thank you for your patience.

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