Outage in Xandr

Intermittently cannot edit/create Line Item, upload creatives

Resolved Minor
May 05, 2025 - Started 7 days ago - Lasted 7 days
Official incident page

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Outage Details

We are currently investigating the following issue::

  1. Component(s): Sell-side pages, Creative pages, API, Creative preview, Buy-side pages, Partner/Deal pages, Creative uploads
  2. Impact(s):
    • Page load failures and errors in user interface
    • Unable to save/edit objects
    • Unable to upload or preview creatives
  3. Not Impacted:
    • Ad Serving
    • Bidding
  4. Geolocation(s): Global (Global)

Status: We will provide an update as soon as more information is available. Thank you for your patience.

Latest Updates ( sorted recent to last )
RESOLVED about 8 hours ago - at 05/12/2025 02:57PM

The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

MONITORING 7 days ago - at 05/05/2025 11:37PM

We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.

INVESTIGATING 7 days ago - at 05/05/2025 05:57PM

We are currently investigating the following issue:: Component(s): Sell-side pages, Creative pages, API, Creative preview, Buy-side pages, Partner/Deal pages, Creative uploads Impact(s): Page load failures and errors in user interface Unable to save/edit objects Unable to upload or preview creatives Not Impacted: Ad Serving Bidding Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.

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