Outage in Xandr

Invest Analytics Tab metrics data intermittently failing

Resolved Minor
September 17, 2025 - Started 4 days ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating the following issue::

  1. Component(s): Buy-side pages
  2. Impact(s):
    • Page load failures and errors in user interface
  3. Not Impacted:
    • Ad Serving
    • Bidding
    • API
  4. Geolocation(s): Global (Global)

Status: We will provide an update as soon as more information is available. Thank you for your patience.

Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 09/17/2025 08:24PM

The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

IDENTIFIED 4 days ago - at 09/17/2025 07:28PM

We have identified the cause of the issue, and our engineers are actively working towards a resolution. We will provide an update as soon as possible. Thank you for your patience.

INVESTIGATING 4 days ago - at 09/17/2025 06:58PM

We are currently investigating the following issue:: Component(s): Buy-side pages Impact(s): Page load failures and errors in user interface Not Impacted: Ad Serving Bidding API Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.

Latest Xandr outages

Drop off in activity in the Universal Pixel events - 16 days ago
Monetize UI: GDALI Troubleshooting Tab Failing to Load - about 1 month ago
Degradation of Inbound Traffic from Amazon TAM - about 2 months ago
Reporting Data delayed for Curator Analytics Report - about 2 months ago
Unexpected Line Item Delivery (Not in Inventory List) - about 2 months ago

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