Outage in Xandr
Line Item Spend Not Initiating
Resolved MinorIncident Report
We are currently investigating the following issue::
- Component(s): Ad Serving
- Impact(s):
- Line Items failing to initiate spend; Workaround: Adjusting the budget or pacing settings allows Line Items to start spending.
- Not Impacted:
- UI
- API
- Geolocation(s): Global (Global)
Status: Workaround: Adjusting the budget or pacing settings allows Line Items to start spending. We will provide an update as soon as more information is available. Thank you for your patience.
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Latest Updates ( sorted recent to last )
RESOLVED
20 days ago - at 09/30/2025 03:22PM
The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.
MONITORING
21 days ago - at 09/29/2025 07:24PM
We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.
IDENTIFIED
21 days ago - at 09/29/2025 06:35PM
We have identified the cause of the issue, and our engineers are actively working towards a resolution. We will provide an update as soon as possible. Thank you for your patience.
INVESTIGATING
21 days ago - at 09/29/2025 01:29PM
We are currently investigating the following issue:: Component(s): Ad Serving Impact(s): Line Items failing to initiate spend; Workaround: Adjusting the budget or pacing settings allows Line Items to start spending. Not Impacted: UI API Geolocation(s): Global (Global) Status: Workaround: Adjusting the budget or pacing settings allows Line Items to start spending. We will provide an update as soon as more information is available. Thank you for your patience.
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