Outage in Xandr

Forecasting Data delays

Resolved Minor
October 22, 2025 - Started about 1 month ago - Lasted 6 days
Official incident page

Incident Report

We are currently investigating the following issue::

  1. Component(s): Forecasting
  2. Impact(s):
    • Page load failures and errors in user interface
    • Latency, timeouts and errors in API
  3. Not Impacted:
    • Ad Serving
    • Bidding
    • UI
    • API
  4. Geolocation(s): Global (Global)

Status: We will provide an update as soon as more information is available. Thank you for your patience.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 10/28/2025 09:19PM

The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

MONITORING about 1 month ago - at 10/27/2025 07:02PM

We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.

IDENTIFIED about 1 month ago - at 10/23/2025 08:58PM

We have identified the cause of the issue, and our engineers are actively working towards a resolution. We will provide an update as soon as possible. Thank you for your patience.

INVESTIGATING about 1 month ago - at 10/22/2025 01:24PM

We are currently investigating the following issue:: Component(s): Forecasting Impact(s): Page load failures and errors in user interface Latency, timeouts and errors in API Not Impacted: Ad Serving Bidding UI API Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.

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