Outage in Xandr

O&O inventory sudden drop in bid requests sent

Resolved Minor
October 23, 2025 - Started about 1 month ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating the following issue:

  1. Component(s): Ad Serving, Monetize
  2. Impact(s):
    • Decrease in requests sent to Bidder customers
    • Some clients targeting supply in impacted region may see drop in delivery. Some clients in impacted region may see increase in blanks/defaults.
  3. Not Impacted:
    • Bidding
    • UI
    • API
  4. Geolocation(s): Global (Global)

Status: We will provide an update as soon as more information is available. Thank you for your patience.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 10/23/2025 10:06AM

The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

MONITORING about 1 month ago - at 10/23/2025 10:00AM

We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.

IDENTIFIED about 1 month ago - at 10/23/2025 09:32AM

We have identified the cause of the issue, and our engineers are actively working towards a resolution. We will provide an update as soon as possible. Thank you for your patience.

INVESTIGATING about 1 month ago - at 10/23/2025 08:48AM

We are currently investigating the following issue: Component(s): Ad Serving, Monetize Impact(s): Decrease in requests sent to Bidder customers Some clients targeting supply in impacted region may see drop in delivery. Some clients in impacted region may see increase in blanks/defaults. Not Impacted: Bidding UI API Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.

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