Outage in Xandr
AST Not Loading due to Azure Outage
Resolved MinorIncident Report
We are currently investigating the following issue:
- Component(s): Monetize
- Impact(s):
- Multiple clients have reported that AST is not loading. We are investigating a suspected DNS issue impacting multiple services and cloud providers.
- Not Impacted:
- UI
- API
- Geolocation(s): Asia Pacific (SIN3), North America - West Coast (LAX1), Western Europe (AMS3), North America - East Coast (NYM2), Central Europe (FRA1)
Status: We will provide an update as soon as more information is available. Thank you for your patience.
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Latest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 10/29/2025 10:06PM
The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.
MONITORING
6 days ago - at 10/29/2025 08:45PM
We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.
INVESTIGATING
6 days ago - at 10/29/2025 05:20PM
We are currently investigating the following issue: Component(s): Monetize Impact(s): Multiple clients have reported that AST is not loading. We are investigating a suspected DNS issue impacting multiple services and cloud providers. Not Impacted: UI API Geolocation(s): Asia Pacific (SIN3), North America - West Coast (LAX1), Western Europe (AMS3), North America - East Coast (NYM2), Central Europe (FRA1) Status: We will provide an update as soon as more information is available. Thank you for your patience.
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