Outage in Xandr
Some hosted video and audio creatives remain in asset processing status
Resolved MinorIncident Report
We are currently investigating the following issue::
- Component(s): Creative uploads
- Impact(s):
- Already uploaded video/audio creatives are impacted, new uploads are currently not affected.
- Not Impacted:
- Ad Serving
- Bidding
- UI
- API
- Geolocation(s): Global (Global)
Status: We will provide an update as soon as more information is available. Thank you for your patience.
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Latest Updates ( sorted recent to last )
RESOLVED
4 months ago - at 12/25/2025 12:03AM
The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.
MONITORING
4 months ago - at 12/24/2025 05:37PM
We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.
INVESTIGATING
4 months ago - at 12/24/2025 03:33PM
We are currently investigating the following issue:: Component(s): Creative uploads Impact(s): Already uploaded video/audio creatives are impacted, new uploads are currently not affected. Not Impacted: Ad Serving Bidding UI API Geolocation(s): Global (Global) Status: We will provide an update as soon as more information is available. Thank you for your patience.
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