Outage in Xandr

Monetize UI Unavailable

Resolved Minor

January 14, 2026 - Started 6 days ago - Lasted about 9 hours
Official incident page

Incident Report

We are currently investigating the following issue:

Component(s): UI, Monetize
Impact(s):
- Page load failures and errors in user interface
- 504 Error - Timeouts when trying to login to Monetize UI
Not Impacted:
- Ad Serving
- Bidding
- API
Geolocation(s): Western Europe (AMS3)

Status: We will provide an update as soon as more information is available. Thank you for your patience.

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Latest Updates ( sorted recent to last )

RESOLVED 5 days ago - at 01/14/2026 07:01PM

The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

MONITORING 5 days ago - at 01/14/2026 03:54PM

We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.

INVESTIGATING 6 days ago - at 01/14/2026 10:21AM

We are currently investigating the following issue: Component(s): UI, Monetize Impact(s): Page load failures and errors in user interface 504 Error - Timeouts when trying to login to Monetize UI Not Impacted: Ad Serving Bidding API Geolocation(s): Western Europe (AMS3) Status: We will provide an update as soon as more information is available. Thank you for your patience.

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