Outage in xByte Cloud
Investigating: Upstream Network Routing Issue Impacting rDNS Lookups (Central US)
Resolved MinorIncident Report
We are currently investigating an upstream network routing issue affecting a rDNS lookups on a subset of IP addresses within our Central US region.
Impact: Some customers may experience potential delays or failures in reverse DNS (rDNS) resolution in our Central US region.
Current Status: This issue appears to be related to a routing problem with one of our upstream providers. All other services and network functionality remain operational. Our team is actively working with the upstream provider to investigate and resolve the issue.
We will provide updates as more information becomes available or once resolution progress is confirmed.
Components affected
xByte Cloud Zone C - US CentralTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
16 days ago - at 06/03/2026 08:04PM
This incident has been resolved.
MONITORING
16 days ago - at 06/03/2026 04:53PM
A fix has been implemented, and we are actively monitoring the results. rDNS records have begun propagating globally again, and we will continue to monitor the situation closely on our end to ensure the issue is fully resolved.
IDENTIFIED
16 days ago - at 06/03/2026 02:26PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
16 days ago - at 06/03/2026 02:04PM
We are currently investigating an upstream network routing issue affecting a rDNS lookups on a subset of IP addresses within our Central US region.
Impact: Some customers may experience potential delays or failures in reverse DNS (rDNS) resolution in our Central US region.
Current Status: This issue appears to be related to a routing problem with one of our upstream providers. All other services and network functionality remain operational. Our team is actively working with the upstream provider to investigate and resolve the issue.
We will provide updates as more information becomes available or once resolution progress is confirmed.
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