Outage in Xendit

[XenPlatform] Webhook Disruption for newly created Sub-Account on V2

Resolved Minor
July 04, 2022 - Started over 3 years ago - Lasted about 1 hour
Official incident page

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Outage Details

Dear customers, We recently discovered an issue within our Xen-Platform webhook for newly created subaccount via https://api.xendit.co/v2/accounts Impact: - Webhooks/Callback from newly created subaccount from will not be processed - New sub-account created via V1 is not impacted We are working on the fix and would keep you updated.
Components affected
Xendit xenPlatform
Latest Updates ( sorted recent to last )
MONITORING over 3 years ago - at 07/04/2022 10:37AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 3 years ago - at 07/04/2022 09:52AM

Dear customers,

We recently discovered an issue within our Xen-Platform webhook for newly created subaccount via https://api.xendit.co/v2/accounts

Impact:
- Webhooks/Callback from newly created subaccount from will not be processed
- New sub-account created via V1 is not impacted

We are working on the fix and would keep you updated.

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