Outage in Xendit

PH disbursements disruption

Resolved Minor
November 21, 2022 - Started almost 3 years ago - Lasted about 2 hours
Official incident page

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Outage Details

Dear Valued Customers, We are currently experiencing a disruption to our PH disbursement product due to a partner down time. Impact: - Disbursements to Philippines bank destination will be delayed - Incident start time - 21:12 UTC +08 If possible, please refrain from transacting via this destination channel before the incident is resolved. Thank you for your understanding and cooperation. Regards, Xendit Customer Support
Components affected
Xendit Disbursements
Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 11/21/2022 03:42PM

This incident has been resolved.

MONITORING almost 3 years ago - at 11/21/2022 02:32PM

We started seeing PH disbursements completion speed come back to normal from one of our partner. We are monitoring in the next few minutes before resolving the incident.

IDENTIFIED almost 3 years ago - at 11/21/2022 01:55PM

Dear Valued Customers,

We are currently experiencing a disruption to our PH disbursement product due to a partner down time.

Impact:
- Disbursements to Philippines bank destination will be delayed
- Incident start time - 21:12 UTC +08

If possible, please refrain from transacting via this destination channel before the incident is resolved. Thank you for your understanding and cooperation.

Regards,
Xendit Customer Support

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