Outage in Xendit
Intermittent errors on API Gateway
Resolved Minor
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Outage Details
Dear Customers,
We have detected issues with our services, which will be resulting in degraded performance.
- Merchants will be able to initiate transactions but will receive a SERVER_ERROR with an HTTP 502 response on a per cent of requests
We are currently investigating this issue closely and will keep this page updated as we learn more and restore this service.
In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:
- Retry transactions for which a 502 error is received.
We apologize for any inconvenience this might cause.
Regards,
Xendit Customer Success
Components affected
Xendit xenPlatform Accounts Xendit PayLater Xendit Retail Outlet Xendit Cards Xendit eWallets Xendit Cardless Credit Xendit Direct Debit Xendit Virtual Accounts Xendit QR Codes Xendit Recurring Payments Xendit xenPlatform Transfers Xendit xenDisburse Xendit Invoice Xendit PayoutsLatest Updates ( sorted recent to last )
RESOLVED
almost 3 years ago - at 12/21/2022 08:51AM
This incident has been resolved.
We thank you for your patience and support.
Regards,
Xendit Customer Success
MONITORING
almost 3 years ago - at 12/21/2022 08:16AM
There are some updates to this incident.
The systems are recovered and we are currently monitoring the systems.
We thank you for your patience.
Regards,
Xendit Customer Success
INVESTIGATING
almost 3 years ago - at 12/21/2022 07:28AM
Dear Customers,
We have detected issues with our services, which will be resulting in degraded performance.
- Merchants will be able to initiate transactions but will receive a SERVER_ERROR with an HTTP 502 response on a per cent of requests
We are currently investigating this issue closely and will keep this page updated as we learn more and restore this service.
In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:
- Retry transactions for which a 502 error is received.
We apologize for any inconvenience this might cause.
Regards,
Xendit Customer Success
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