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Outage in Xendit

High Latency API Response for users in Asia Pacific Region

Resolved Minor
January 14, 2023 - Started over 3 years ago - Lasted about 1 hour
Official incident page

Incident Report

Dear customers We have detected issues in the following services: All API services for customers in the Asia-Pacific regions. Intermittent high latency (>30s) on for users who are calling our APIs from the Asia-pacific region. We are currently in the process of investigating this with our upstream service providers and will keep this page updated as we learn more and restore these services.

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Latest Updates ( sorted recent to last )
RESOLVED over 3 years ago - at 01/14/2023 08:44AM

This incident has been resolved.

MONITORING over 3 years ago - at 01/14/2023 08:32AM

Dear customers

Our monitors shows that the anomaly has stopped and system performance has recovered.
We are monitoring the situation closely and following up with our upstream provider.

INVESTIGATING over 3 years ago - at 01/14/2023 08:24AM

We are continuing to investigate this issue.

INVESTIGATING over 3 years ago - at 01/14/2023 08:01AM

Dear customers

We have detected issues in the following services:

All API services for customers in the Asia-Pacific regions.

Intermittent high latency (>30s) on for users who are calling our APIs from the Asia-pacific region.

We are currently in the process of investigating this with our upstream service providers and will keep this page updated as we learn more and restore these services.

Latest Xendit outages

Payouts Disruption in Indonesia - about 5 hours ago
QR_CODE DANA Indonesia Disruption - about 20 hours ago

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