Outage in Xendit
High Latency API Response for users in Asia Pacific
Resolved Minor
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Outage Details
Continuing from the previous issue of affected services:
All API services and Dashboard for customers connecting from the Asia-Pacific regions.
Intermittent high latency (>30s) on for some of our users who are calling our APIs from the Asia-pacific region. Dashboard responsiveness may lag or error intermittently.
We are currently in the process of investigating this with our upstream service providers and will keep this page updated as we learn more to restore these services.
Components affected
Xendit Payouts Xendit Invoice Xendit Retail Outlet Xendit Virtual Accounts Xendit Cardless Credit Xendit xenPlatform Accounts Xendit eWallets Xendit Direct Debit Xendit QR Codes Xendit xenDisburse Xendit Dashboard Xendit Cards Xendit PayLater Xendit xenPlatform Transfers Xendit Recurring PaymentsLatest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 01/15/2023 01:03AM
This incident has been resolved.
MONITORING
almost 3 years ago - at 01/14/2023 02:46PM
A fix has been implemented by the upstream provider and we're monitoring the situation.
IDENTIFIED
almost 3 years ago - at 01/14/2023 12:48PM
Continuing from the previous issue of affected services:
All API services and Dashboard for customers connecting from the Asia-Pacific regions.
Intermittent high latency (>30s) on for some of our users who are calling our APIs from the Asia-pacific region. Dashboard responsiveness may lag or error intermittently.
We are currently in the process of investigating this with our upstream service providers and will keep this page updated as we learn more to restore these services.
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