Outage in Xendit

Disbursement Processing Delay

Resolved Minor
February 24, 2023 - Started over 2 years ago - Lasted about 2 hours
Official incident page

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Outage Details

Dear customers We have detected issues in the following services: Disbursements - Processing of some disbursement created this morning (2AM - 8AM) will be delayed - Processing of some withdrawals this morning (2AM - 8AM) will be delayed - Processing of some remittances this morning (2AM - 8AM) will be delayed We are currently in the process of investigating and will keep this page updated as we learn more and restore these services.
Components affected
Xendit xenBatch
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 02/24/2023 04:33AM

Dear Valued Customers,

Currently the disbursement process is working properly with no delay.

We are in the reconciliation process for the impacted transactions in disbursements, withdrawals and remittances within 2AM - 8AM. You will receive the callback after the reconciliation processes are done.

Thank you for your understanding and cooperation.

Regards,
Xendit Customer Support

INVESTIGATING over 2 years ago - at 02/24/2023 02:18AM

Dear customers

We have detected issues in the following services:

Disbursements
- Processing of some disbursement created this morning (2AM - 8AM) will be delayed
- Processing of some withdrawals this morning (2AM - 8AM) will be delayed
- Processing of some remittances this morning (2AM - 8AM) will be delayed

We are currently in the process of investigating and will keep this page updated as we learn more and restore these services.

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