Outage in Xendit
Delayed Processing in PH Disbursements for amount <= PHP 50K
Resolved MinorIncident Report
Dear Valued Customers,
We are detecting delayed disbursements to Philippines destinations.
Impact:
- All disbursements, withdrawals, and remittances with amounts less than or equal to PHP 50,000 will be delayed until the issue is resolved.
- No impact for transactions with amounts more than PHP 50,000.
We are working with our partners to investigate the issue and will share more details when we have one.
Please refrain from transacting with amounts less than or equal to 50k PHP in the meantime. There is no impact on transactions of more than 50k PHP.
We deeply apologize for the inconvenience and the sudden announcement.
If you need further assistance, please contact us at help@xendit.ph.
Thank you for your understanding and cooperation.
Regards,
Xendit Customer Success
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 3 years ago - at 03/16/2023 12:46PM
This incident has been resolved.
INVESTIGATING
about 3 years ago - at 03/16/2023 09:05AM
We are continuing to investigate this issue.
INVESTIGATING
about 3 years ago - at 03/16/2023 08:28AM
Dear Valued Customers,
We are detecting delayed disbursements to Philippines destinations.
Impact:
- All disbursements, withdrawals, and remittances with amounts less than or equal to PHP 50,000 will be delayed until the issue is resolved.
- No impact for transactions with amounts more than PHP 50,000.
We are working with our partners to investigate the issue and will share more details when we have one.
Please refrain from transacting with amounts less than or equal to 50k PHP in the meantime. There is no impact on transactions of more than 50k PHP.
We deeply apologize for the inconvenience and the sudden announcement.
If you need further assistance, please contact us at help@xendit.ph.
Thank you for your understanding and cooperation.
Regards,
Xendit Customer Success
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