Outage in Xendit

QRIS transactions disruption

Resolved Major

March 19, 2023 - Started about 3 years ago - Lasted 38 minutes
Official incident page

Incident Report

Dear customers We are experiencing a disruption to all QRIS services in Indonesia. This impacts all QRIS operations across all channels, from creation to payment. We are urgently investigating this issue. Meanwhile we recommend that you direct your end users to an alternative form of payment other than QRIS, if possible. We sincerely apologise for the inconvenience caused.

Components affected

Xendit QR Codes Xendit QR Codes

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Latest Updates ( sorted recent to last )

RESOLVED about 3 years ago - at 03/19/2023 10:21AM

This incident has been resolved and QRIS operations have resumed normal performance. We sincerely apologise for the disruption to the service.

INVESTIGATING about 3 years ago - at 03/19/2023 09:45AM

Dear customers

We are experiencing a disruption to all QRIS services in Indonesia. This impacts all QRIS operations across all channels, from creation to payment.

We are urgently investigating this issue. Meanwhile we recommend that you direct your end users to an alternative form of payment other than QRIS, if possible. We sincerely apologise for the inconvenience caused.

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