Outage in Xendit

Disruption on Customer Endpoint

Resolved Major
April 29, 2023 - Started over 1 year ago - Lasted 44 minutes
Official incident page

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Outage Details

Dear Customers, We are experiencing failures on our customers endpoint. This will impact some of our payment & payout products: Direct Debit, Recurring, Withdrawal, Cards, Ewallet (OVO Tokenization), Batch Disbursement & Remittance. We are investigating this issue currently.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 04/29/2023 01:20AM

This incident has been resolved.

MONITORING over 1 year ago - at 04/29/2023 01:17AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 1 year ago - at 04/29/2023 01:06AM

We are continuing to work on a fix for this issue.

IDENTIFIED over 1 year ago - at 04/29/2023 01:00AM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 1 year ago - at 04/29/2023 12:55AM

We are continuing to investigate this issue.

INVESTIGATING over 1 year ago - at 04/29/2023 12:52AM

Dear Customers,

We are experiencing failures on our customers endpoint. This will impact some of our payment & payout products: Direct Debit, Recurring, Withdrawal, Cards, Ewallet (OVO Tokenization), Batch Disbursement & Remittance.

We are investigating this issue currently.

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